Privacy Policy

Last updated: March 2025 · Operated by K.R.A Stories · Philippines

RB Live ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at radiogames.online.

1. Information We Collect

Google Account Data — When you sign in with Google, we receive your name, email address, and profile photo.
Usage Data — Game activity, bingo wins, login streaks, and platform interactions.
Payment Information — GCash or Maya account numbers you provide for cash-out requests. We do not store full financial credentials.
Device Data — Browser type, device type, and IP address for security and fraud prevention.

2. How We Use Your Information

To operate and improve the RB Live platform and bingo game system.
To process cash-out and reward requests.
To send push notifications about game draws and account activity (only if you grant permission).
To detect fraud, multi-accounting, and abuse of the reward system.
To show your profile in community features like leaderboards and social feed.

3. Data Sharing

We do not sell your personal data. We may share data with:

Firebase (Google) — Our backend database and authentication provider.
Payment processors — GCash/Maya account numbers are shared only for processing your cash-out requests.
Legal authorities — If required by law or to prevent fraud.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us through the in-app support form.

5. Push Notifications

RB Live requests permission to send push notifications for real-time bingo draw alerts. You may revoke this permission at any time through your browser or device settings. Revoking notifications does not affect your ability to use the platform.

6. Children's Privacy

RB Live is intended for users 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has registered, please contact us immediately.

7. Security

We use Firebase's built-in security rules and industry-standard practices to protect your data. However, no system is 100% secure. We encourage you to use a strong Google account password and enable 2-factor authentication.

8. Your Rights

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data.
Withdraw consent for notifications at any time.

To exercise these rights, use the in-app support form or contact us at the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through in-app announcements. Continued use of RB Live after changes constitutes acceptance of the updated policy.

10. Contact Us

RB Live / K.R.A Stories
Philippines
For support or privacy inquiries, please use the in-app support form.